Complainant was a paying guest at the above restaurant; my grandchild had her birthday party there. Whilst waiting in the foyer, I noticed some people (a man and woman and two kids) helping themselves with some iced fruit juice that was placed on a table. There was no indication that the juice was placed there for guests attending a later function. Complainant and a fellow guest also took some of the juice in small glasses and sipped from it. A person who, suspected but not confirmed, may be the manager came very rudely and ripped the glass from my hand and threw the contents back into the juice container. He did the same with the other guest who had two glasses in his hand. No opportunity to request to pay for the juice, NOTHING. Just a bad attitude and in my view extremely poor customer service.
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