This is not the first complaint about KFC service. We only buy now for my son who loves KFC.
we went through the drive trough, just me and my 2 year old Friday evening, it was raining and my son was crabby. I ordered his mash, nuggets etc. I come to window to pay and collect order. and my son asks please KFC O cream (ice cream) i ask to please give a small ice cream for my son. he tells me to come around and make an order in the shop in the rain with my year old. I had no shoes and not dressed to get out the car. I explained this to him. its raining, its 19:30 and i got no shoes, he shrugs and tells me his working on time.
sorry. I must come in cant help. with all the time he told me no he could have made a small cone for my son.
very bad service. KFC service is getting worse and worse. what a lack of service for compassion. all my son wanted was small ice cream. not a whole meal