Upon arrival at Ocean Basket ; my two collegues and I were greeted by Noshipo who took us to a table and equested what we would like to order, firstly none of this was written down; secndly the commotion of her going back and forth to the kitchen to fetch our drinks, plates and sauces fr the meal.
My order - 3 way calamari grilled; what i recieved non tasting tubed calamari. I have had this meal in JHB and well it did not look aything like what i recieved.
Upon eatng this "3 way calamari" it dawned on me that the inside of the tubes were PURPLE!! meaning uncleaned and filthy, if thats what I wanted I would have gone to the ocean and swam looking for a seafood sickness.
The manager came to the table decided that it was the chefs fault and that I wouldnt be paying for the meal. I am in customer care and this was certainly not the way things are handled.
I was sick the entire afternoon there after and wasted 2 days by hugging a toilet; due to the meal I recieved from this place of eating; I would love to know how you as a franchise plan on resolving this issue as well as the time taken out of my holiday due to the incompetance of your staffs attitude and the raw meal.
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