AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Mcdonalds - Service at 24hr Macdonalds | #228142

Mcdonalds
Service at 24hr Macdonalds

Last night 08.10.2013 at about 23:50 i got to the 24hr MacDonald's in Benoni just to find out that they have closed the shop. I went to the security to find out if the facility was close or did they just not use the drive threw. The ladies then inside the shop said that they closing the shop for a little while but did not give any reason for it. After a couple of minutes a guys came to me and said that I should give them another 5 min and this went on for about 45 min. Eventually at about 00:35 they said that we could go threw the drive threw and order our food. So we just ordered two burger and coldrinks and paid for it. At the window where you pick up your food the lady ask me to park one side as they are still busy with fries to which I explained that's not what i ordered and wanted my burgers. I stood there for a couple of minutes and they still did not give my food after a huge argument they brought my burgers and coldrinks and said they want to give me free fries to apologise for the inconvenience. I just took my stuff and drove off.

Date:

Company: Mcdonalds

Country: South Africa   City: Benoni

Category: Cafes, Bars, Restaurants

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