AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: KFC - Worst Service I have ever experienced | #18564

KFC
Worst Service I have ever experienced

Good Day, I would like to let you inform you of the worst service I have every experience at a KFC, I have just come back from your branch in Plumstead, my order was placed at 10:48, I was then told that the order would take 10 mins, I said that was fine, after 13mins I was told another 3 mins, at 10:15 I was asked if my Hot Zinger Burger could be changed to a normal fillet with hot zinger sauce, I said no can I please have what I ordered, I was told it would take another 10mins, so I asked if the rest of my order would just stand there waiting for the burger as well. No answer. When eventually I received the order, the zinger burger had been left out and they were out of coke zero (which I could have been told at 10:48). I left the branch at 11:30 that 40mins for a fast food service. If you go back and check how many customers they had there were 4 transactions (including mine) they were not busy at all. This branch is pathetic and the staff are so never minded, you should just close it down and cut your losses.

My ticket number is 291 / INO018T002144276
Served by: Noluthando
(I sent this mail to [Email Removed] on 18/01/2012 no response)

Date:

Company: KFC

Country: South Africa   City: Plumstead

Category: Cafes, Bars, Restaurants

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