AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: St. Elmo s - Service | #146390

St. Elmo's
Service

We buy regularly from St elmos in boksburg. We have experienced many times that we received the incorrect order, and phoned them, and its always just "Im sorry". I ordered a pizza four seasons last night, i received a four cheese pizza. Big difference? Remarkable this is after norma repeated the order back to me. I had the same three months ago, and actually put a complaint in at head office. I made it clear i dont want free food, i want what i order and what i paid for? Its a simply request. Why is it so difficult for St elmos to get a correct order to a customer. Always a problem. This branch staff needs serious training and ASAP. Its very frastrating, unexceptable and unprofessional.

Date:

Company: St. Elmo's

Country: South Africa   City: Boksburg Square

Category: Cafes, Bars, Restaurants

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