AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Dros - You have to book to watch sport at this DROS! | #120168

Dros
You have to book to watch sport at this DROS!

On Saturday 25 May 2013 I went to DROS Cape Gate to watch the two games (Stormers game and Bulls game afterwards). I arrived at 16h50. I went to the big screen area upstairs. A total of 9 tables were Booked (Of this 6 X tables were made into one long table). I had no other choice but had to take up a bad empty table right in front on the left underneath a small screen TV. At half time I called for the manager and told him that none of the BOOKED tables were taken up. May I sit at one table and move when the bookers arrive? No Way. On my question when they will arrive, he said that they have been booked for 18H45. It was17h50 then! After the Stormers game (and drinks and food) I moved to another table which was vacated.By 19h00 not one of the booked tables had been taken up. So I called for the Manager again. Two of them arrived. The one was cockey, arrogant and aggressive because I should understand that the tables were booked and it is my problem that I have not booked. The fact that I was at least there contrary to the invisible bookers, was beside the point! No more Dros for me and my wallet. I feel robbed and a second class Dros client because I was a non-booker...

Date:

Company: Dros

Country: South Africa   City: Cape Gate

Category: Cafes, Bars, Restaurants

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