I'm not lodging a new complaint. Just advising anyone that if you have an issue relating to an Absa Bank account, don't bother phoning. Everything gets referred to the branch anyway, and the call centre agents always need to put you on hold for precious minutes so they can ask their team leaders ...
My card was cloned recently and numerous transactions were done from my account, I laid a complaint with the department and they stopped my card and told me to wait 10 days for the investigators to call me, its been 15 days so far and I still haven't received a call from them, I called them and ...
On 16th December 2013 met an accident (rear ended) at the corner of Corlett Drive and Homestead Road. I notified my insurance, agreed that the car be taken to North City Panel beaters in Sandton. 10th January contacted ABSA iDirect to follow up, was told that car still needs to be assessed. ...
Burst geyser at 10.30 pm 21.1.2014 Called in at 8.30am - Joke still waiting for a response fron a plumber. Now 1.30pm 22.1.2014 Have called in and waited for 35/56 min and no once answers the calls House is now flooded, never mind the damages. Told maybe nest Tuesday. ...
In October 2013 my car was written off within one month of purchasing it, I then contacted my dealer and asked them to request a refund from Regent for the Extended warranty and Paintech plan I purchased with the car. The dealer advised me that Regent had agreed to refund a pro-rata amount back to ...
I visited Key West on Saturday 4 January and needed to see a consultant. After a long wait I sat down with Susan Kirstein and thank I did because her advice saved me many Rands! What a blessing to have seen her and I not only did she efficiently serve me, save me money, she also worked way beyond ...