Once again I lodge my complain against SA Underwriters. After initially lodging my third party claim against SAU in November, the claim was only resolved in third week of January 2014. The damages to my car was excessive, and SAU decided to pay me out. Firstly they deduct 30% for salvage, then ...
During the hail storm last year my awning over my patio was damaged, I initially waited for things to calm down as a lot of other people had more serious damage and I did not want an appointed contractor rushing the job because he had too much work. During December I submitted the claim and was ...
I recently had the misfortune of having my washing machine burn out. This was serious crisis in our household. Thanks to Thato Oliphat, who was my claims adviser this was no more than a 24 hour inconvenience. I had a call from the appointed service provider within one hour and my machine was ...
I received a complimentary call form SA Home Loans and was surprised that they were calling to find out if all is well with the Home Loan and if I had any questions relating to my Home Loan. The banks gave me real when applying for a loan and I am certain that the banks would not even consider ...
I have been calling Direct Axis Call Centre this week. And no one can put me through to the correct department. I have been told I would be called back and I havent. I logged an email and all I got was a robot response. I am no longer with Direct Axis and just want a statement of a GAP cover I had ...
She was very patient and understanding with my query and she was able to explain everything in details. Thank you for the good job you are doing. ...