I am a Wesbank client for many years due to their competitive rates and fast approval of finance. However that is where it stops, after sale service is very poor to nil, I make use of Wesbank online services to manage my accounts but there is always a problem with this service. If you try to log on ...
Being in an accident is far less frustrating than dealing with DIAL DIRECT > Their Policy, is to take your premiums and only when you claim do they find out if you were "truthful" ie contact your previous insurance, check your drivers licence etc - THIS ALL CAN TAKE BETWEEN 8-14 ...
I just wanted you to know that I am truly excited with Fransoy & Keenan and feel honored to be treated like a valued customer. Your service is much appreciated, and I will certainly recommend Mutual & Federal to my friends and family. Your continued patronage and suggestions are a vital ...
I would like to voice my utter dissapointment with this policy, this morning I had a problem with my car and got my insurance to come and assist, it seems it is a Machanical problem the machanic is till busy with the car, I get to work and start calling my Insurance to find out if i may claim as i ...
I called earlier to change my physical address, the person who assisted me was Thabang who was very helpful and did everything to make sure that i get the assistance i needed. I appreciate such good customer service because many a times we, as client are made to feel like inconveniences by the very ...
Thanks to Malcom Pillay for following up with my complaint and keeping his promise delivering my stickers and manual. Your speedy responses and pleasant telephone etiquette is highly appreciated. Keep it up :) ...