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Page 819

Outsurance
Call centre agent was just rude

Today i visited the outsurance website to enqurie about a death cover. I left my details on the website and was called almost immediately by a call centre agent. She offered to help and take me through the process and as we were conversing my phone cut off because my battery died. I then charged it ...

Standard Bank
Banged up Abroad

Recenty on a trip to Germany, I reached my overseas withdrawal limit and had no access to any funds. When my situation reached Nicholas' desk late evening he stayed on and organised a cash advance for me from MasterCard. Although he had problems contacting me because of poor cell phone coverage... ...

AIG Life South Africa
Claims not paid

I have a hospital plan with Chartis now known as AIG. Last year in August I was admitted in hospital and I submitted my claim and it was not paid till today. And again this year I was admitted in hospital and I submitted my claim and it is not paid. Everytime I call to make a follow on the claim ...

Debtbusters
Debit Order Date

My debit order date for December 2012 was moved from the agreed 28th of each month without my express written or verbal consent. This caused and RD on my account and has affected my credit record. Debtbusters Client Services will not acknowledge that they moved the debit order date without my ...