Attention: RCS In December 2012 I called your call centre to pay an account in full. They gave me a settlement amount that I subsequently paid also in December 2012 to an amount of R3 641, 04. In December 2013 I have received 2 calls and threatening messages to pay this account in full AGAIN? You ...
I wanted to update my policy by adding the Shortfall and the curtesy car. He explained to me whats the shortfall in datails because i did not understand it in full. And i was conviced to add it to my policy as is something that everyone would need. Not forgeting the curtesy car that one would need ...
Our vehicle was hit in the rear on route to the Drakensburg on 6 Jan. I filed an online claim on 7 Jan. On 9 Jan I phoned and was assisted by Moses who said the online claim had not been received. The car was assessed on 14 Jan and that's the last I have heard. iWyze consultants refer or put me ...
Ordered a Samsung Tab, delivered on 19 Dec 2013 with a Cell C sim which on activation has 35g of Data. Since 19 Dec 2013, I have calling the Device Section on 087 736 7270 to activate my sim and continously told it will be done. Now 6 weeks later, sim is not activated. I have visited Cell C and ...
I lodge a claim on the 23rd of December 2013 regarding storm damage to my house. I received a SMS with a claim number, since then no one came back to be when i phone i'm kept waiting for a long time only to end up at the message desk where i left a message but no one ever phones me back. This is ...
As title suggests I closed my FNB SMART DEVICE account after I was contacted by GLA attorneys and Heidi Lewis advised me to pay the account in full. I payed the agreed amount on the 18th of January. on the 22nd of January R2000 was debited from my account. FNB refused to refund the amount and ...