On Saturday (25/01/14) and yesterday (27/01/14) i went to at least 3 standard bank ATM's all of which were not working. Now i require cash so i was forced to go to another banks ATM. This was done because your ATM's were not working, why are you then charging me for using that other bank when you ...
I called in Decemeber to make payment to the account as I was called by a tracer. I called in to the legal department and spoke to a lady and was advised of the full amount to pay which i did today a month later I am told to pay R413.00 for the tracer which they allocated because the account was a ...
On the 28 January 2014 I called legalWise Johanesburg branch seeking advice. No consultant was available and they promised to call me back which they did. I spoke to a Legal Assistant named Buyiswa. I explained my problem and she advised that LegalWise does not handle Blacklisting issues. I was ...
Last Thursday I ordered a smart device through my online banking. I phoned afterwards to make sure everything is fine and was told on Thursday, Friday and Saturday they can't do anything untill I receive my SMS. So yesterday (Monday) I phoned and said I didn't receive a SMS. I was advised to order ...
I'm a new Discovery Insure customer and called the DQ track call centre on 17 Jan 2014 to set up an appointment for the device installation. My initial call was cut off, before the booking was completed, so I called back right away. A booking was then confirmed for 6 Feb 2014, over the phone, and I ...
I opened an RCS account towards the end of last year. I phoned in December to set up a direct debit in order to pay my account on a monthly basis and on the 1st of each month. I was advised that the first payment would be taken off on 1 January 2014. Upon returning to work a week later i noted that ...