Firstly let me say that this site is quite useful. received a call re my complaint 2 days after lodging it. consultant was friendly and helpfull and promised to contact me asap re feedback for my third party claim. few days have past. i have not received any feedback and when contacting the call ...
I entrust my money to Standard Bank and the bank allows bogus companies with debit order know-how to help themselves to my money. R399 was debited from account last week and I had to go to the trouble of calling the bank to have it reversed. And, to add insult to injury, I was informed that I would ...
My daughter bought a new car and as she is not able to make calls during the day, I called and got a quote from 1st for Women. I received a quote for /- R800 and she decided to accept it. The policy was issued and after that we were told they made a mistake and it now goes up to /- R950. They then ...
I was delightfully surprised during my telephone conversation with a consultant from Dial Direct Insurance regarding a new policy that I am taking out. Bruce Boukaka was the consultant assisting me and the friendly voice on the other end of the phone line. During our call he was friendly, courteous ...
Good day. I would like to express how disgusted I am with the service of Standard Bank and how pathetic their call centres are. I have been trying to get hold of Easy Sell now for the last 5 days now and every time i sit in a Q for 15 to 20 mins. Their sms service is not even working and when I ...
Standard Bank once again does not fail to surprise me. I did not appreciate the generic responses received from Zenaath Hassen and the belief that it has been escalated to management. Is a manager ever going to phone me? Is it possible that Standard Bank actually can take the time to phone their ...