I sent through documents relating to the transfer of a vehicle and its extended warranty to Innovations Group on Monday (policy NUP 005077). It is now 4 days later and I have been calling since yesterday to no avail. People advise they will call me back and do not, there are apparently no phone ...
Std Bank has a terribel system to increase one's limit. I need to increase my EAP limit and logged a secure message. After a day I got a call back which went straight to my voicemail. Someone called Octavia left a message. She talks very very quickly in the message. She doesnt repeat the number to ...
Assisted me with my requested even thou the claim was old, she came back to me just to confirm if am happy with the letter i request as she promised. I got all i wanted in a letter. ...
My daughter was involved in a car accident in September 2013. She called Outsurance who is the insurance and a lady by name Portia Mtembu assisted her. She made my daughter relaxed and handled the claim with big professionalism. They also called m, e as the insurance is on my name. I requested them ...
I have two policies with Sandard bank and around about the 12th of October I requested that my banking details be changed. They now saythey have no record of my changes - on the same day I requesed that I get the policies sent to me - they did this - but have no record of my request to change my ...
Registered a claim on Saturday, 16/11/2013. After heavy rains, roof in entertainment/braai room started leaking heavily through the ceiling and downlights, causing damage to the ceiling. After numerous phone calls up till today, 20/11/2013, the only excuse I get is that the assessor will contact me ...