I took out a tom tom with my insurance policy in OCt 2012, the device worked until end jan. I called Dial direct and rectron many times, they took down my details and every time said that they would give me a new device as it was a factory fault, its now November and no1 has called or replaced the ...
I recently bought a new car and ended up taking out insurance with both Outsurance and Budget. Budget's offer was better from a price perspective, so I didn't take my car for an inspection to validate the outsurance contract. I somehow thought this would void the contract with Outsurance and ...
I have a loan out with ABSA, yesterday I called into the call center as I want to settle my outstanding amount I was transfered to 3 different departments and each department told me they could not assist but promised me that the department I am getting transfered to can help. After 15 minutes I ...
In Sept I phoned discovery Insurance for a quote on car insurance. The quote was R200 more than what I am currently paying so I said to the call centre guy that I would think about it and if I wanted to do it I would phone him. I did not phone him. Saturday the 26th of October I get a message to ...
I sent an email request to my 'financial advisor' to cancel my only policy in October, he didnt respond. To my surprise, got a transaction sms this morning and I'm still being charged. I emailed Steven this morning, resending the 1st email request sent. He responded that I must detail which policy ...
I joined Virgin money in 2012 to insure my car. all has been going well till last month (October 2013) when they decided to debit my account double my monthly payment. I logged a query and was told to fax my bank statement showing that I have been debited twice the original amount. I faxed the bank ...