In the recent past I have experienced numerous problems with Dial Direct. My policy has been a huge mess where call centre agents were doing all sorts of things that I found difficult to understand as a customer. I was being shunted from pillar to post without anyone addressing my real problem ...
Disgusted being clients for 25 yrs I am appalled at how they have treated us. Firstly I have complained about this previously and it just falls on deaf ears. I actually contacted the CEO of Ned direct and he seemed quite un perturbed and felt that this was ok to treat clients in this manner. ...
I am highly disgusted that Santam insurance wants to dictate to me, how they want to settle the claim. When they deduct my premium every month, they dont ask me should I do it with a cash card, no they take the cash from my acoount. I am not interested that they want to give me a cash card as I ...
SERVICE AT BRUMA FINANCE IS APPAULING, I SETTLED MY ACCOUNT EARLY, THEY EVEN SENT A PAID UP LETTER SAYING THE ACCOUNT IS PAID UP AND CLOSED, BUT STILL THEY ARE CALLING ME SAYING THAT I STILL OWE THEM. EVERY TIME I CALL I THEM THEY SAY THE ACCOUNT IS CLOSED BUT I WILL GET SOMEONE CALLING ME SAYING ...
I had a query on my premium on a new vehicle I added to my policy, Henry efficiently and friendly helped me to sort out and adjust the premium accordingly. therefore I wish to commend him for a job well done and his knowledge of his field of expertise. Thank you very much. ...
Involved in accident on I think 31/10/2013 - someone rode into the back of my vehicle. Reported incident and was told that my premium will now go up. When I took out the policy I was not told that the premium will go up, I was told there will be an increase in premiums every second year and that ...