Two weeks ago I was rear-ended in the City Bowl in Cape Town, and I had to submit an insurance claim with my insurer, Dial Direct. The claims consultant allocated to my claim was Mishkah Abed. From the beginning to the end of the claims process she was simply amazing! What a pleasure to be able to ...
After error made by agent on forms I was told my policy would be cancelled and I would be refunded my admin fee. Nearly 6 months later I still have not received refund.. Have given up on asking for it.. Is this company a??? Highly advise anyone to stay away from instant life ...
Having had a stupid but costly accident in my car, I contacted A&G to explain the circumstances. Not only did she (Claudia) listen sympathetically, but after hearing my story gave me her direct line to contact with any questions on the process or next steps!!! I was obviously pleased that the ...
I called for auto insurance quotes for some vehicles we were considering and we reached Amanda at the call center. I'm quite pedantic about the vehicles we purchase and always try to consider safety both from a /hijacking perspective and vehicle safety. Amanda was absolutely amazing as she not only ...
HI i am insured with AUTO&GENERAL but after my car was damaged they take a month and tell me they cannot repair my car. My payments is up to date now they come telling me about information which they never asked me secondly they go to my neighbours and ask them who is driving my car. My son is ...
I refunded a charge back to a client's credit card. The company refused to assist me to pay the refund back. Mariza from FNB assisted me immediately and even phoned and emailed my client on my behalf to get the situation rectified. She followed up when she said she would and went absolutely the ...