I recently applied for my 1st bond. I applied to 4 different banks and FNB just shocked me with their amazing service. I was updated continually through the entire process. They gave me the best rate, processed all information correctly and were the 1st to get back to me with an official answer. ...
Logged a call to have my oven replaced. I was fortunate enough to be put through to a lady by the name of Janine Martin. All I have to say is WOW, what I imagined to have been a painful experience turned out to be a delightful experience. Well-done to Dial Direct for appointing well-mannered and ...
As a follow up to my previous report, I received a call to enquire about my situation. I was promised that after following up with the Prestige banker about the status of my query, they will get back to me. Its almost a month now and I am still waiting for that call. I also emailed the Prestige ...
Absa seriously need to do some training regarding internet banking. We wanted to do a transfer between our account and Absa Vehicle Finance account. I could not do a transfer via internet and then resorted to a transfer inside the bank and was told that it cannot be done either. I must do a cash ...
Good day This is a short note to bring to your attention the excellent service that I received from Zime Dlamini (Premier Banking), who stayed in a bit later than the norm to assist me when I had a crisis and needed to get documents faxed in order for my load to be activated. I have a lot of ...
After receiving an E-mail from a operator asking that i call them... they didnt even try to call me... i reported on my account a week ago. I tried calling them today, 25 minutes of listening to that music and how important my call is to them... whateve ...