Reference Number: 10933445 On 12 December 2013 i received an SMS from my bank (Standard Bank) that Capitec had debited my account. My next debit is actually due on 29 December 2013. I phoned Capitec on 13 December at approximately 7am and spoke to a consultant named Dimakatso requesting them to ...
My loan has been deducted on the 13 December 2013 where the contract state on or after payment date. I phoned in to ask if they can reverse the payment the lady I spoke to told me I must wait 7 days for a refund. I told her I can't wait that long because the money was deposited into my account for ...
I have a query on a claim which I reported. I phoned 3 times today, 1st time I was waiting 12mins, 2nd time I waited 7mins the last time I was made to wait 33 mins, and still no answer or a call centre agent to pick up the phone. This is not acceptable at all. My claim was registered on 27 Nov ...
After the thunderstorm on Saturday night my garage door motor does not work. i logged a claim with ref number BL - 4GDV with the absa insurance call centre on Sunday morning and never heard of them again. I have phoned the call centre 4 times since then but one cannot get through. every day our ...
S'bu Radebe from SIAS was appointed as our assessor by Outsurance. Everything was handled very professionally and prompt. Thank you for excellent service!! ...
I would like to thank Josh for his lovely presentation on the telephone and for assisting me with my problem regarding changes to my car insurance policy. Well done Josh and a big thank you from me. kind Regards Mrs O.M. Pule ...