My car's window was smashed in over the long weekend. The claims department was closed but I spoke to an operator who said nothing could be done till Tuesday. This morning my call was taken by Donny. It was an absolute pleasure speaking to him. He was clear and concise. Very user friendly. My ...
After 19 years of loyality, my claim for losing a diamond from my engagement ring was refuted. Admittedly I did not specify on the policy, I do have R67 000 ALL RISKS, however, this means absolutely Jack when claiming. I was told my ring was worn, yip, I've had for 34 years on my finger and it was ...
Yet again, FNB's useless service they provide, telling me the problem i had is resolved, just to find out it is STILL NOT RESOLVED, AND IS NOW EVEN WORSE!!! Is there anyone working that know what they are doing??? i was declared insolvent in 2008, all relevant documents was given to FNB, just to ...
Ordered new cheque card on 31.10 and was told that CCD Couriers wld get hold of me... still waiting. Then reapplied on 14.11.2013. Still no luck from anyone. What is the problem here. I am a STD bank client, dont u want my business? ...
We applied for a home loan through Betterbond and our consultant was Merle Serrao. She handled the contract efficiently and very quick. She kept us up to date of all the happenings as this is our first home and were not to sure of the procedures. She explained everything to us, got exited with us ...
This place deducted money of my account on the 13th Decmber, and they are only allowed to do so according to my contact at month end, I called to get it reversed and then they tell me that they will not do it. Well sorry to say you wil not get one single sent from me again due to your breach of our ...