On the 6/01/2014 I sent a claim through on the email provided on the claim form and [Email Removed] When following up on the 8/01/2014 if they have processed my documents they said it wasn't received. It takes 24-48 hours for the documents to reflect. I insisted on registering my claim over the ...
I have contacted your call centre at the beginning of this whole saga. so let me explain AGAIN. I have had on my bank account and this has finally been settled. I have just received my money back. No I can pay my creditors. I have spoken to you guys about this. I was told that as soon as I get my ...
I wanted to cancel my policy but Nthati gave me a better option ...
Judging by your record here I don't even know if I should bother writing my complaint. You guys are pathetic! Its been 2 months since i lodged a claim for my mom's stay in hospital. Date of complaint is 7th November 2013. I was sent from pillar to post. First you needed more documents, I sent them. ...
I am very unhappy with regards to old mutual promenade false advertising regarding there business hours on a saturday i was there on saturday and they didnt want to assist me cause the policy lady works til 11am well no one said that to me when i phoned Old Mutual head office according to the ...
I have just spent 45 minutes standing in 1 queue to get help with resetting my internet banking details as the stupid FNB website refuses to accept the new details, no matter what login and password I want to change it to. after standing for 45 minutes in the queue, an elderly lady who works there ...