I have been a client of FNB for 20 years. I applied for vehicle finance at online on the FNB site. I got a mail back within a few minutes asking for FICA documents. I had to mail my FICA documents five times before they were received, their server is clearly faulty as I mailed other people who ...
I am writing on behalf of my mom and dad. They put in a claim with Outsurance (claim nr: 105138093, Wilkins) for hail damage a while back already. 2 Assessors came to their house, and she was told that Outsurance will fix it beginning of January. She tried the whole day contacting Marlien Potgieter ...
The last agent who contacted me was very rude in such a way tht she didnt even gve me a chance to talk --wht she did was, instead of asking me or making arrengmnts with me she told me to cum n pay the total due--surely dat arrengmnt will break bcoz in didnt agree on tht amount--she went on n on ...
Two weeks since my complain and this matter has not been resolved. I contacted the call centre on Friday 10 January and was told I'd receive a refund by 12 that day, and that I'd receive a call once the refund was processed, yet I have still not received even so much as call from the Finance ...
Usually calling any call center can turn into a rather tedious pain, but from the word go my call with Funeka was great, So friendly and so helpful and after 5 years, in one phone call i was helped with numerous things i didn't even know were option's to me. Thank you for your help and making this ...
I called in this morning querrying abt my acc --n the response i got frm this incompetant lady realy --i called asking fr help--all i wanted to knw was when will all my debts be consolidated since im nt getting any feed bk frm them-she creamed n shouted @ me as if im her own mother-i den asked to ...