I called Absa today to log a claim as my ceiling collapsed. I was not afforeded the courtesy of a call back today, I received a sms stating that someone will contact me within 48 hours. Now surely there must be some kind of urgency is someone's ceiling collapses. I stayed on the phone all morning ...
Recently Nedcor has undertaken new product launches. In the process they are ignoring client requests not to be contacted with marketing. First Nedgroup investments started phoning me. Eventually this led to an escalation to their supervisor who promised to removed me from their marketing list. I ...
I sms'ed for a call-back on a quote for car insurance. Within 4 minutes I was called by the most friendly, thorough, receptive Client Services Consultant I have ever encountered. He could answer all my questions (and there were many!!!) promptly and to my satisfaction. He did not get frustrated by ...
I would just like to compliment Liberty Life and their staff, especially Jonathan Theunissen, for the excellent service and wonderful way in which they treat me, and would like to think, all their clients. I have never felt more assured about any other company than with Liberty Life. I would also ...
As I have been told that insurance rejections can be appealed but I have been calling and emailing ABSA since last year still awaiting on the rejection letter. I have furnished them with 2 email addresses and this morning after spending 40min on the phone being transferred from 1 place to another ...
I recently went to Russells furnishers to pay off my account and apply for credit to purchase a laptop. The credit was declined due to me having 2 personal loans taken on my name on the very same date! how is this even possible? i have been a vicim of identitiy previously and to this day nothing ...