I cancelled my contract and received the following mail: Dear Vanessa Van dyk (Ref No: 9521001006332),
On 2013/01/23 you have purchased a 2 in 1 service package, from our company Loan Discovery SA, at R399.00.
On the 15/2/2013 you were debited by our company after you had made a cash deposit to us or you had cancelled your service package.
Due to the nature of our business and banking regulations, please note that your monies will be refunded to you on the 19/04/2013 via an EFT (Electronic Funds Transfer)
We apologize for any inconvenience caused.
Furthermore, we trust that you will find this order.
Kind Regards
Finance Administrator
Loan Discovery SA
Operating Hours:
Monday to Friday: 8am to 5pm
Saturdays: 9am to 2pm
Sundays & Public Holidays: Closed
Telephone number: 0860 021 022
to date I still have not received my refund, they do not reply to my E-mails and call centre says they will get Finance to get back to me.
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