AfricaComplaints.com » Business & Finance » Complaint / review: Outsurance - Outsurance wont pay, I had to fix my car properly | #92552

Outsurance
Outsurance wont pay, I had to fix my car properly

I hit a pothole last year june and the car was sent to the panel beaters. on receiving the car again there was a grinding noise on the front left tyre when I applied the breaks softly in traffic. I took the car back about three times to the panel beaters who in turn sent me to Hi-Q Lenasia that did the alignment with no success. I then took the car to Mazda the Glen and they could not find the fault and asked me to bring in the car again. The car disks got damaged due to the grinding and eventually the front wheels started vibrating when breaks was applied. When it became unsafe for me to drive the car any longer I took the car to Mazda again to replace the disks and pads together. On leaving Mazda the noise now returned again, this is now after about 10 000 km, meaning that every 10 000 km I would need to replace or skim the disks. I spoke to head manager mazda the Glen and within about 2 weeks the problem being the hub amongst others was now resolved at my cost. Outsurance now refuses to pay for latent damages due to the pothole incident. I am a layman in the car industry as I am a teacher. Please assist as now I am forced to contact my lawyers. Similar incident occured with Yari

Date:

Company: Outsurance

Country: South Africa   City: Gauteng

Category: Business & Finance

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