I am a client with Standard bank for over 15 years and I have a Prestige account. I have applied for a bond through Betterbond and Standard bank to purchace a town house which is off plan with 100% bond, Storks nest Albertsdal ext Alberton. The pre approved bond was the following terms: That the price of the unit is R667 000 and my repayments would be over 30 years with intrest rate of 9.39% which means I would pay over 2.00000 for the unit. I then phoned Standard bank to ask them for a better intrest rate and taking the bond over 20 years which they simply said I must sent a motivational letter through and they will look at it. The gentleman was very rude and simply brushed me off. I feel that I have been a good customer of Standard bank and my credit record is brilliant. Could hello peter please investigate why I am getting such bad service from Standard bank and bad attitude as this is unexceptable and would like to know if there is better trems that Standard bank could offer me. Kind regards
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