Thank you to Prime Meridian Direct for a speedy response, hassle free process and constant feedback on the claim progress. i was involved in an accident on the Tuesday 19th and this being my first claim for accident i was dreading the ordeal of dealing with the insurance with its long complicated processes. i am pleased to say that my experience with Prime Meridian has been hassle free. they responded promptly, within a hour they sent me claim forms, appointed an assessor and they keep me updated on the step by step progress. a special thank you to Adele Lotz who has been assisting me. she explained the process in its entirety, though highly professional, her caring attitude that calmed me and i was able to sleep peacefully at night. being in an accident and finding yourself without your car is a traumatic experience but if you find that your insurance company is keeping its promises and keeping you updated on progress really puts ones mind at ease. Thank you Prime Meridian and thank you, thank you Adele Lotz for the spirit of service excellence.
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