I would like everyone to know how standard bank protects you as their client. Over the past 5 months I have had almost 10 unauthorised () debit orders going off my account. I have contacted Standard Bank, and the relevant companies doing these debit orders. However it continues to happen each and every month. The best part is that when I contact STD bank and ask them to reverse the debit and give me the company details (because according to them it is my own responsibility to sort out people from my account) STD bank gives me the wrong info - numbers are incorrect or do not work oh and I have to pay them to give me the wrong info. The most entertaining part is that my agreement is with STD bank. However according to STD bank they allow people to debit my account in (and I quote) "GOOD FAITH". But for me to access my own money I have to give my life history, but other people can take money in 'GOOD FAITH". Their argument is that the agreement is between me and these (which I don't) and I need to sort this out. Basically they can't do anything for me.
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