AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - UNAUTHORISED DEBIT ORDERS | #56794

Standard Bank
UNAUTHORISED DEBIT ORDERS

In 2012 I noted that there were companies fraudulantly debiting my account, NETCASH, ASG DIRECT, NMR DIRECT, but by then I could only reverse the debits made 40 days prior to my contacting Standard bank. I spent months tracing and communicating with these companies to stop the debits and to reimburse me. I was and still am unsuccessful. Yesterday and today I again contacted Standard bank to reverse what they could as debits were still being done on my account. The advise I was given was to open a case at the police, against these companies, but in order for Standard Bank to retrieve any information or assist in getting my money back which was deducted 45 days or more will cost me R170 per debit. So for every R29, R59 R75, R99, R149, R299 and R399 amounting to a few thousands of rands that these companies deducted I must still pay Standard bank R170.00 per debit. THERE MUST BE AN EASIER AND CHEAPER WAY STANDARD BANK CAN ASSIST ME IN RETRIEVING MY MONEY FROM THESE COMPANIES AND TO STOP THEM FROM DOING THIS TO STANDARD BANK CLIENTS. If I say that this is my bank account but I never agreed to these deductions, then the bank must do all it can to protect my money in my acc.

Date:

Company: Standard Bank

Country: South Africa   City: Standard Bank

Category: Business & Finance

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