AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - HOW CAN WE NOT-HELP YOU | #36590

First National Bank
HOW CAN WE NOT-HELP YOU

There were transactions that went off from my credit card - 8 times TOTAL R2 815.64. I l odged a complaint/query with FNB filled in the dispute form stating that THESE TRANSACTIONS WERE NOT MADE BY ME as I had the card with me. I followed up twice with the credit card division - everytime they said "they are still investigating". Today when I followed up they said the case was closed - NO REFUND!! No-one bothered to contact me back stating the reason for non-refund. FNB should change their logo from 'HOW CAN WE HELP YOU" to 'HOW CAN WE NOT-HELP YOU AND TAKE YOUR MONEY!! The total transactions that were done fraudently was R2 815.64, which I'm not getting back because "FNB CAN'T HELP YOU!! "

01/01/13 -439.6 0 RN [URL Removed] ONLINE 206-674-2650 WA
30/12/12 -175.44 0 [URL Removed] LUXEMBOURG
31/12/12 -440.14 0 RN [URL Removed] ONLINE 206-674-2650 WA
31/12/12 -440.14 0 RN [URL Removed] ONLINE 206-674-2650 WA
31/12/12 -352.09 0 RN [URL Removed] ONLINE 206-674-2650 WA
31/12/12 -352.09 0 RN [URL Removed] ONLINE 206-674-2650 WA
31/12/12 -352.09 0 RN [URL Removed] ONLINE 206-674-2650 WA
31/12

Date:

Company: First National Bank

Country: South Africa

Category: Business & Finance

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