I used the autoplus machine at Standard bank Centurion on Saturday 02/02/2013 for a transfer. I received a call from Standard bank's card division on Monday morning 04/02/2013 notifying me of possible on my account. Was told that they will stop my card immediately and that their division will appoint an investigator and that he/she will contact me within three days. I have a credit loss of over R 10 000.00 that I need to redeem from Standard bank. To date no feedback. The three days expired already. This is a business account and it is extremely important that the matter be sorted as soon as possible. I am in the process of moving all my business to Standard bank but this is unacceptable client service, I may have to think again.
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