I haven't spoken to someone who is a pleasure to talk to like Rozanne, in a very long time.
when you dial most call centres, agents sound heavy, irritated, in a hurry with the attitude of "get off the phone!
But with Rozanne, I am the one who felt like saying" Hello I am speechless because of your great service! Get off the phone! You've answered all my questions in a flash before I even asked them! Amazing does not describe you at all! maybe will find another word...
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