MY NAME IS ASHANTH SURESH, MY DAD HAD TAKEN OUT A BOND WITH NEDBANK. HE ALWAYS ALLUDED
TO THE FACT THAT HE HAD BOND COVER. WHEN MY DAD PASSED AWAY ON THE 28TH NOVEMBER 2012.
WE APPROACHED NEDBANK AT CASCADES IN PIETERMARITZBURG. THE LADY AT RECEPTION HELPED US WITH OUR QUERIES AND SHE CONFIRMED THAT MY DAD HAD LIFE COVER (BOND COVER).
MY BROTHER AND I AT THAT TIME WAS PLEASED BECAUSE THE SERVICING OF THE BOND WOULD BE TAKEN CARE OFF, BY THE BOND COVER. WE HAD A VEHICLE (TAXI) THAT WAS FINANCED AT THE TIME OF TRANSACTION TO TAKE CARE OF THE BOND REPAYMENTS AND OTHER FINANCIAL OBLIGATIONS. WE THEN RETURNED
THIS VEHICLE ON THE BASIS THAT OUR FINANCIAL OBLIGATIONS WERE REDUCED BY MY DADS BOND COVER, HOWEVER TO OUR DISMAY AFTER WE HAD RETURNED THIS VEHICLE AND HAVING KNOWN
THAT IT WAS CERTAIN THAT WE HAD NO NEED TO SERVICE THIS BOND MY MOM RECEIVED A LETTER
FROM NEDBANK IN JANUARY 2013 STATING THAT THERE WAS NO BOND COVER AND WE NEED TO DISCUSS THE FUTURE ARRANGEMENTS OF THE BOND. WHY DID THE LADY AT NEDBANK BRANCH GIVE US WRONG INFORMATION, WHICH LED TO US GIVING BACK THE TAXI TO GENERATE AN INCOME.
ALSO WE NEED PROOF OF ALL THE TRANSACTIONS WHEN MY DAD HAD TAKEN OUT BOND?
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