1.Discrimination my deafness: (Janine Martin stated I must refer my brother or sister inlaw to call her on my behalf) 2.Lack of Communication - the manager of AA Telesure - Suzette Van Rhyn had really lost disrespect for not responding any of my email since the accident happen. 3.Administration: Paperwork was not done when I went to the Fordick. Karen Jacobs from Fordick assist me to solve this matter but need accurate paperwork from AA Telesure who the delay of service and paperwork was not accurate. Kevin Perumal fails to do the work. 4.Lack of progress: Today is my 2nd week with no solution/repair to my car. Ive report the accident matter with case number on 22 January 2014 and today is the 7 February 2014. (AA Telesure team count how many days are not solving where the money is paid on time). 5.Bad Service and Finance: This is how im getting this kind of service when my debt order goes off to pay my insurance on monthly basic on TIME!!! All the AA Telesure are caring that make sure I pay my EXCESS in full. 6.Weakness point: AA Telesure do not have SMS or email communication access for the deaf client where they ask me to go to the office because I am DEAF.
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