Neelan took my enquiry about a potential claim. In an extremely helpful, professional and friendly manner he explained what the company would require from me. Two days later I had an equally friendly follow-up call from him, enquiring on my progress in getting a damage report. He made two more such calls. The hold-up on this claim was from my side. I really felt that the company is serious about assisting me with my claim! Great service, with a great attitude!
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