Dear Bianca
With reference to my complaint sent on the 22/01/14, which was original raised telephonically 02/01/14 and then again via email 08/01/2014 .I am still awaiting feedback.
Take note of you reply :
Hello rcp,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Bianca Pieterse
Complaint Administrator
Capitec Bank
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