Account/Policy was asked to change from Debit Order to Cash Payment due to change of bank in October' 2013. Numerous calls were made. Debit orders still followed & the bank was charging me an amount of R138 per reversal. In total I loss -R1500 due to this instruction not being followed, putting my policy in arrears. Without attending to this request, these policies were being closed without my conscient or being informed. Policy: 8180000238 & 9. What a disgusting service. Who is liable for all the bank charges? Do u think this is a backdoor or gimmick life policy via Finbond, Phakama, Guardrisk & EDS???
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