Standard Bank
Relationship manager doesnt come back to client

At the beginning of December, we tried to transfer money from one of our business call accounts to our current account.

We checked the balance and transferred the exact amount but when we approved the transaction, it told us insufficient funds. The money has been in the call account for a long time.

We emailed the account manager Shannon, who told me that he had already responded to one of my colleagues. I told him that she was away on leave and asked him to email me.

I have sent numerous reminders to Shannon and his assistant but it is now a month later and I have had no response.

Regards

Warren