On the 6th three debit orders for R30, R80 and R25 went off my account. There wasn't sufficient funds so I corrected my account on the 7th. Late yesterday afternoon while doing eft's everything was still fine in my account. But this morning on the 8th at 7h06 I received 3 sms'es from standard bank that the debit orders (R135) has been returned and I've been penalised R345 (R115 per debit order). I logged into my bank and saw the date returned was 06/01/2014... I want to know why the date is 06/01/2014 on my statement when it was only done on the 8th. And why am I penalised when I made a correction in my account before its been returned. This is NOT the first time!!!
I also want to know why is Standard banks penalties so high and why don't standard bank send you a warning AND give you time to do a correction like most other banks???
Regards
Madelaine van Rooyen
6705290066081
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