AfricaComplaints.com » Business & Finance » Complaint / review: Budget Insurance - Terrible Service | #29183

Budget Insurance
Terrible Service

My car was on the 13th January 2013 and recovered within a hour by Tracker. I then reported it to Budget on the Monday the 14th Jan. I did all the necessary paper work at the pound and submitted it to Linton. he then told me he had contacted the towing comapny to pick it up which he had not when i called 2 days later. They then sent a tow truck with no paper work to fetch my car which delayed it by another weekend. my car was then fetched the following Monday. I had left messages with Linton which he returned no calls. I told him there where no keys to the car, when the car reached the assesment centre they called me asking me to bring in the keys as they could not move the car which i responded i had told Linton (Budget) There where no keys. I then called Linton on the 29th Jan enquiring wheather i had to pay for the tracker to be replaced he said i will call you back to date im still waiting for his call back. And to date i still have no car as it is still getting the locks replaced etc. I have been without a car and paying others to take me to work because Linton and Budget dont know what they doing and have delayed this process. Very unhappy!

Date:

Company: Budget Insurance

Country: South Africa   City: Durban

Category: Business & Finance

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