Hir Sir / Madam
MY NAME IS BETTY MALINGA,
I HAVE A PROBLEM OF CANCELLING MY POLICY WITH EVEREST WHICH NOW IS SAFRICAN INSURANCE . THE PROBLEM THAT AM NOW HAVING IS THAT MR ROCKY OF EVEREST HE DOES NT WANT TO REFUND ME BECAUSE I SENT A CANCELLATION LETTER TO HIM SINCE MAY THIS YEAR AND AUGUST EVEN NOW ITS STILL DEDUCTING. HE ALWAYS PROMISE ME THAT SOMEONE WILL CALL AND TAKE MY DETAILS FOR REFUND BUT NO ONE CALL. AND HE TOLD ME THAT MY POLICY IS CANCELED HE WAS LIAYING I DID CHECK ON SALARY DEPARTMENT. SOMEONE AT OUR HR OFFICE HELP ME TO STOP IT.EVEN DECEMBER ITS GOING TO DEDUCT AGAIN. BUT WHAT ABOUT MY REFUND FROM MAY UNTIL YEAR TODAY. I EVEN COMUNICATE WITH HIM ON 25/11/2013 . CONTACT DETAILS OF MR ROCK IS 082 755 2051. I HAVE EMAILS AND SMS WHERE ME AND MR ROCKY COMMUNICATIONG. EVEN MR SFISO NGWENYA OF OLD MUTUAL TRY TO ASSIST ME BUT HE CAN BECAUSE EVEREST CHANGE BROKER WHICH IS SAFRICAN INSURANCE
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