I have a Platinum cheque account with FNB since 2008. They have illegally debited my account with R2870 claiming I owe them R23k on a credit card that dates back to 1996. They have shown me the credit card application form that I signed in 1996. They refuse to show me the transactions attached to the debt nor tell me the principle debt. They keep referring me to their Legal Dept. but my account is not held with Legal Dept, and FNB authorised the R2870 without my approval. When I ask how is it that this is coming up now when I have been their customer since 2008. They tell me they have been tracing me for 17 years??? Please help, I am being shunted from pillar to post and just now they will be debiting another R2870. I am single parent with 2 school going children. My circumstances have taught me to live on a tight budget, I cannot afford to be unfairly treated by my own bankers.
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