AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Home Loan Refinance / Readvance / 2nd Bond | #255414

First National Bank
Home Loan Refinance / Readvance / 2nd Bond

We applied for a readvance/refinance/2nd bond in order to make some additions to my existing property. Within a week we were approved for an approval in Principal bond of R350 000 (according to afforability) after the valuation was done this was decreased to R85 000 (according to the value). How can one increase the value of the property if we are not given the opportunity to do so, when questioned why did the additions which would clearly would increase the value not taken into account i was told it did, but not once was I asked what i wanted to build. Also I purchased my property in 2008 and it was valuated at R650 000, by FNB, now 6 years later it is only valuated at R677 000, how, no one can advise. How do you increase the value if you are not given the chance to, yet, you are able to afford it. Oh and by the way my hubby is a staff memeber as well, so if we getting this service i can only imagine the rest of the non-staff members. I am now in the process of looking at switching my bond from FNB, as they certainly CANNOT HELP ME.

Date:

Company: First National Bank

Country: South Africa   City: Johannesburg / Fairlands

Category: Business & Finance

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