Complaint / review / scam report
I took out a loan on tuesday the 05 November 2013 nd after thinking hard and very carefully about it I thought to myself that I dnt need the loan anymore so I went back in the very same week the 07 november 2013 to give back the money.....so I was told that I must pay an initiation fee that was R1140.00 so after speaking to several people in the bank I paid the R1140.00 then I was suprised when I was told by the manager I will have to pay another R92.00 for service fee and don't know what els...I just want capitec to know that I'm not leaving this matter just so I will go as far as the ombuds man nd the ncr bt I want my r1140 back nd I want everything removed from capitec nd I'm thinking of closing my account with them nd cut all ties with them......I have never heard of such an insane thing nd ontop off all they were not very helpfull...
Offender: Capitec Bank
Country: South Africa Region: All Country City: Parow
Category: Business & Finance
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