On 10 October I was notified that 255 000 Rand was transferred from my bond account to my cheque and from there in 3 transactions to a Capitec account. I am a security professional with IT and IP responsibility in an international Company with 45K employees. I do not answer mails, telephone calls as this is what I warn my employees about as part of my responsibilities. I work overseas and only access my network over my Company VPN which is the best money can buy. I receive no feedback from the division. When I enquired, through a contact, from Capitec where the money is they came back to me immediately. I also found out that a simswap was done. So who knows that this particular number is connected to this particular account and that there is money available in this particular bond account only. Very suspicious and ABSA should look within... It is now 2 weeks and Capitec has not received the indemnity yet from ABSA to return the funds that they have found in numerous accounts - although it is only a meager sum. Very poor state of affairs. No feedback, no follow up, no support and no service. I have been a client for 45 years. Well no more Mrs Ramos!
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