CLAIM No.101406700
On [01/09/2013], an Outsurance Client rear ended my vehicle resulting in my vehicle being deemed a write-off. To date I have Not received a Fair settlement from them and Outsurance cannot justify the salvage buyback ratio of 45% which is being deducted from my settlement which is leaving me with a damaged vehicle and
R 16 115.00 .
The norm across the market with various insurers, the wreck is generally 30% of the value of the vehicle but Outsurance has thumb sucked a figure of 45% and advises "the salvage ratio is the average of these percentages for a certain type of vehicle" however they cannot provide us with substantiating documents indicating how this percentage was derived.
This is clearly an unfair settlement, as the majority of the insurers in the market will Not settle in this way.
Can Outsurance really bend over backwards and come to the party for potential clients?
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