Lwazi is so dedicated to customer service, and understands his job well. He is a good listener. Assisted me with my three policies and reinstated the other and and even arranged for a special deduction for my unpaid premium. He actually took it upon himself to promise me that he will call me the next day at 12 midday which he did.
Such people are the ones that will put the company where it wnats to be with effective and efficeint service delivery.
I really felt very special after talking to him
I wish him the best in his career and into the future
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