On 22 August, I lodged a complaint through Hellopeter to which I got a phone call from Barbara of Standard Bank requesting that I e-mail the history and relative documents to the Executive e-mail address given. This was e-mailed to them on 23 August.
I then got an e-mail on 28 August advising that this matter had been logged as resolved. I then e-mailed the Executive e-mail address again requesting to know how this had been resolved as I have had no communication sine my original e-mail. As there was no response to this e-mail, I then sent a chaser e-mail on 9 September and to date, still no response.
As mentioned before, it Is said that Standard Bank strive to deliver great customer service - got to be joking!!!
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