I CALLED IN TO ADD A NEW MOBILE PHONE TO MY POLICY AND AFTER DEALING WITH A VERY PLEASANT TELESALES LADY, I WAS TRANSFERRED TO MOHAMMED FOR A FOLLOW UP REGARDING A DISCOUNT ON MY CURRENT POLICY.
HE VERY PLEASANTLY WORKED THROUGH MY POLICY, ITEM BY ITEM, DISCUSSING SOME OF THE ESSENTIAL AND NOT SO ESSENTIAL ITEMS, AND AFTER A FEW AMENDMENTS, PROCEEDED TO SPEAK TO THE CLIENT AND MANAGED TO OBTAIN A DISCOUNT FOR ME AS WELL. I HAVE BEEN A CLIENT OF THE COMPANY SINCE 2001 AND HAVE NEVER MADE A CLAIM TO DATE (FINGERS CROSSED) SO I AM ONE VERY HAPPY CLIENT. THANK YOU MOHAMMED, IT WAS A PLEASURE DEALING WITH YOU. 100% FOR GOOD SERVICE WHICH IS SO LACKING MOST OF THE TIME.
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